Quazaz Store (Newgrass Limited) will keep you informed with all proceedings of your order starting from the package,despatch,arrival of your address and how to pick it up. This notification will aid you greatly in the estimation of the duration which your parcel may arrive your doorstep.In a situation where the item exceeds the exact date issued on your tracking when shipment starts;you need to report to us with no delay either by Livechat,Email or Skype to get it delivered or enlighten you on what really happened.Quazaz Store (Newgrass Limited) delivers to your doorstep and not at port no matter where you are around the world. We send packages through couriers like FedEx,Dhl,Ups and others not mentioned and estimated delivery time will be issued to you once shipment starts which are majorly around 4-5-7 days depending on the distance and weight of the package.Quazaz Store (Newgrass Limited) ensures all item are correctly and accurately delivered to your rightful owner of the products and that's why all information requested from every buyer must been carefully provided such as address,zip code,state,city,country and buyer's name.In a case where right information are provided and the buyer doesn't get the item we do make complete refund with compensation to the respective buyer.
