NUCKILY is passionate about creating products and services that enrich the experience of our customers and provides wide product range. We understand the competitive needs. We offer the most innovative custom technical apparel for cyclists. We provide free graphic designs, fast delivery, one on one contact and also someone to discuss exactly what you are looking for.
CUSTOM DESIGN:
Fast Custom : Add on your logo for your team base on NUCKILY recent designs,without changing any elements, please email your logo in vector AI format to custom make to NUCKILY, there is free design with no minimum, no hassle!
Semi Custom: Choose yours prefer colors, prints, sizes base on NUCKILY recent designs, or pre design template. You can choose any of Nuckily standard colors or from Pantone Color Formula Book to create your own design, sizing is from S-6XL, plenty of available accessories (silicone, label, hangtag, padding, zipper, packaging), definitely suits your requirements.
Full Custom: Get a NUCKILY blank template to create your stylish design without limit. Please send us your logos in AI format, or send us the images in high resolution. For questions, sizing consultations, or fit sample orders please email your requirements to NUCKILY. You will get your free design, favorite color, perfect sizing and our maximum support for any of your needs.
CUSTOM PRICING:
All prices are in USD, EX WORK term. Customer is responsible for all additional taxes, duties and charges for shipments.
Add-on options apply to all items ordered for each style per order with additional charges. (Etc. Zipper pocket, Reflective Pockets, etc)
One Week Rush service is available for an additional charge of 30%. 5 days Rush service is available for an additional charge of 40%.
CUSTOM SIZING:
Nuckily Size Chart is not for body size,it's product size. Please measure a related item in hand that fits you well to compare with the size chart if you are not sure. Lay it flat and follow the guide to measure the item. Pls send us by email if you have your own size chart for order.
ORDER PROCESS:
A deposit amount of $80 is required to start the process and to secure a fit kit. The $55 is applied towards your order the other $25 covers the shipping charges of the fit kit to you.
The Customer is responsible for correcting the spelling and/or grammar on all artwork, for approval of products, quantities and sizes before order process.
Once the order has been submitted & artwork has been approved (via email) no design or order changes will be accepted.
The Total $ amount of the order to be paid before production process. The amount may be paid with a PayPal/Ali Pay/Payoneer/Western Union/Telegraphic Transfer to NUCKILY.
The Customer is responsible for receiving permission for use of all logos and/or copyrighted material incorporated into the design.
The Customer should contact the NUCKILY offices for estimated delivery time after order is finalized. Basically our order lead time is 10-15days.
SHIPPING:
At NUCKILY, we always ship with the most reliable express carriers for bulk orders: DHL, UPS, TNT or FEDEX. Tracking number will be provided upon shipping. Please contact us if you have special requirement. Shipping Time: Usually 5-7 business days.
AFTER SALES:
If you have received a faulty item, has been sent in error, damage, or any unwanted items, please return it to us in their original, resalable condition, and securely packaged, within 7 days of receipt by following steps below:
1.Take photos for received items, send us by email with your order invoice & details.
2.Tell us your reason for return we will advise you on the best course of action before you send back the items.
3.You can return any unwanted item within 7 days of receipt for a full refund. You will need to pay for postage back to us.
4.You can return any faulty (incorrect/damage) items back to us for a full refund or exchange. We will cover the postage of return.
