CMSG ltd. offers B2B and B2C Telemarketing & Customer support services. We design customized sales lead generation programs and help desk solutions. Our account teams thrive on business strategy, problem solving, and results. Founded in 2003, the company now employs 130 young highly educated professionals who train and work in dedicated business development teams.
The company's ongoing comprehensive training program ensures that we consistently deliver excellent customer service. We subscribe to calling and quality-check programs to 'test ourselves' on a regular basis. As a result, CMSG ltd. has been the recipient of many local and national nominations over the past number of years. According to the Research of the Bulgarian University of National and World Economy, CMSG ltd. is placed among the Top 5 Leading Direct-Marketing Companies in Bulgaria.
We specialize in programs that are customized, flexible, and scalable, and refine or change project parameters as needed, when needed. These skills enable us to achieve or exceed projected results and get the highest return from your budget.
CMSG ltd. will work with you to customize our service applications to assist you in meeting your business objectives.
Outsourcing your requirements can be on a project by project basis or through developing a long-term more comprehensive partnership.
Our team
We are proud to say that we are owner operated. Our management team has expertise in every segment of the operation from human resources, training, and customer service to computer / VOIP telephony integration.
