Acqueon specializes in developing products and solutions for the Customer Interaction Management (CIM) industry. Acqueon develops Contact Center solutions, IVR, predictive dialer, outbound dialer, campaign manager, CTI, call center solutions, Contact Center technologies, call center technologies, solution for Cisco products, solution for Avaya products, CIM, computer telephony integration, screen pop, Callback manager, PBX, Contact Center software, call center software.
Acqueon Technologies products and solutions use business logic to deliver a distinctive customer experience by enabling organizations to not just interact with their customers but relate.
Acqueon has integrated next generation technologies into its product portfolio as a result of the acquisition of 5by5 Networks Inc (2007), and by acquiring to its portfolio, the entire product suite of Servion Global Solutions (2009).