IFI was founded by Mr. Ramon Chen in Kaohsiung, the second largest city and commercial seaport in Taiwan, in 1979. We are a trading company in the business of exporting screws, nuts, washers, rubber, plastic products, and customized fasteners, such as turned, stamped and CNC parts. Our mission is to supply quality fasteners with competitive prices, on-time delivery, and superior customer services. After 32 years of success in business, we've grown to a company with 12 employees and average annual sales of 9 millions US *s.
We have a large network of more than 100 local manufacturers so that we can promptly assess and assign your order to the most suitable and competent producer. To ensure the intact of quality products, we pay frequent visits to the factories and inspect their quality control and facility maintenance. Some of the manufacturers have been working with us for more than 10 years and know the rigorous standards that we require.
Customer satisfaction is always the first priority and goal of our company. We stand by our products and promises so that you'll have a peace of mind knowing that we'll always be here to serve you and resolve any problem. For instance, we once flew to Indonesia to investigate a complaint of defected order and assist the buyer to claim refund from the defaulted manufacturer. We have lots of happy and loyal customers from Europe, North and South America, and Asia, not only repeatedly place orders from us, but also visit us and our manufacturers from time to time.
Please contact us for any further question. Thank you.
