OVERVIEWACM Technologies, Inc. was founded in August of 1989 in Yorba Linda, California. Originally, the company handled customer sales and service from a small office and warehouse in Yorba Linda, and the focus of the organization was on the distribution of copier supplies in the United States. Since then, ACM has expanded its targeted markets and business channels to service the global business equipment industry as both a distributor and as a manufacturer. Though the focus still includes copier supplies, it has grown to also now include equipment, supplies, photoreceptors and parts; for copiers, facsimiles, printers and multifunction devices.From our small beginnings in 1989, ACM Technologies, Inc. is now widely known in the industry as a world class distributor and manufacturer - providing a wide range of OEM and aftermarket supplies and parts to the industry. ACM's 90,000 square foot corporate headquarters located in Corona, California includes a 70,000 square foot distribution center. An additional 40,000 square feet of warehouse space is located throughout our US branch offices in Illinois, Massachusetts and Texas. ACM has also successfully expanded into International markets throughout the world, with strategically located manufacturing facilities, distribution centers and sales offices to support the global marketplace.ACM's geographic expansion has been matched by an equally aggressive movement into new product and customer segments. For example, in 1989 the customer base was comprised primarily of ISOs, or Independent Service Organizations. Today, ACM serves small, medium and large customers - including dealers, distributors, rechargers, resellers and exporters. ACM has also developed specialized business functionality, like our eCatalog, to ensure our continued success in both new and traditional business channels.BUSINESS VALUESThroughout the course of our development, we have strived to adhere to the following core values for our organization: Integrity - The foundation of our business is built on integrity. We work hard to conduct all interactions with customers, vendors, suppliers, and employees with integrity and mutual respect. Teamwork - ACM has gained remarkable global success in a brief period of time. This success is primarily the result of the dedication and teamwork of our employees, and we promote and support a diverse, yet unified, team. Importantly, we work together to achieve our common goals. Employees - We view every employee as an integral member of the ACM team. We continue to invest in the development of our employees, and we strive to provide a professional, challenging and rewarding environment for them to work in.CORPORATE STRUCTUREBy 1992, ACM Technologies, Inc. quickly provided products and services throughout every major region of the world through a series of strategic acquisitions, mergers and partnerships. ACM also established an International Sales Division in the corporate headquarters to serve countries without a dedicated, in-country operation. ACM can easily move product throughout the four corners of the globe, and we can source and manufacture products from the best available organizations to meet your business needs.MANUFACTURING PROCESSESACM Technologies, Inc. invests millions of *s in infrastructure, research and development and support to ensure our products are manufactured to deliver consistent quality and performance. Providing consistent quality products to our customers is a priority. ACM maintains sophisticated testing laboratories and highly qualified engineering personnel to apply state-of-the-art quality control and assurance procedures to our manufacturing processes. A number of our factories and processes are ISO and CQC certified, and we will strive to further drive these certification processes throughout the organization into the future. This helps to ensure that our aftermarket products will meet the specifications required to deliver consistent performance, along with the best quality, at competitive prices.ECATALOG ONLINE ORDERING SYSTEMContinued investment and improvements in our Information Technologies improve the ability for our customers to conduct business with ACM. Our business-to-business "eCatalog" has been a huge success, offering our customers an easy way to order our products. Inside the site, customers are able to search for products, check product pricing, view order history, track shipping status, on-line account information and invoice history. This site is designed to increase our customers' productivity, and to make working with ACM a seamless part of their daily business process.CONCLUSIONACM Technologies, Inc. will continue to make the internal investments and process improvements necessary to grow and evolve as a world class distributor and manufacturer. We have been an integral part of the business equipment industry for the past 15 years, and our desire is to grow with you in the many changes taking place within our industry.If you have not had an opportunity to work with our organization recently, we would appreciate the opportunity to "earn" a business relationship with you. We encourage you to contact us for additional information.To learn more about ACM Technologies, Inc., our products, and our programs, please feel free to call our toll free number: (800) 722-7745 / (951) 738-9898
