This is fixed now and we are here!! To make sure it is really us please compare our private keys on Abraxas or Middle Earth.Please give us a try, you will not be dissapointed! Terms and ConditionsIf you order from us it means you have read, understood and agreed to these terms!-As we receive alot of messages every day, make sure that you first read this entire page before messaging us. If your question is answered here below we reserve the right to ignore your message.---------------------------------------------------------------------Shipping-If you order Mon-Thu before 20:00 your order will most likely be dispatched the next day. Orders placed Fri-Sun are dispatched the next Monday.For Domestic (Germany) orders expect a delivery time of 1-3 days, however exceptions are possible, so do not write us asking where your shipment is after 3 days. Wait at least 7 days before inquiring. A shipment is considered lost after 17 days.For Europe delivery times can variate strongly, expect anything from 5-14 days, do not send us inquiries before the 14 days have passed. A shipment is considered lost after 30 days.If you inquire about an order always make sure you include the order ID.We DO NOT ship to the following countries, so there is no point asking.- United States of America- Australia- Great Britain- New Zealand- Canada- China,- Pakistan- Indien- Malaysia- Singapur- Indonesien- Thailand- Philippinen- Vietnam- Aegypten- WeissruslandWe do ship to the following regions but at own risk, so no refunds.- Asia- South America- Scandinavia- Africa- Middle East- Russia- Ukraine- ItalyWe use superior stealth with professional packaging, that is all the information we will give on the subject so don't ask us for more info.All orders are sent by regular mail and envelope size. So there are NO tracking IDs! and you do not need to sign anything.We do ship with Maxi size envelopes.Emergency email: chemplus01 at tutanota.com
